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GENERAL MANAGER/REGIONAL MALL DUTIES & RESPONSIBILITIES: Oversee day-to-day operations and marketing of the shopping center through a variety of programs designed to ensure productive and profitable merchants and properly maintained property As Marketing Director, work to maximize profits by increasing sales in the shopping center Establish and maintain harmonious tenant relations and provides merchandising assistance to tenants whenever required Supervise hiring, training and work of all shopping center employees; oversee the general quality and evaluation of all employees in the shopping center and take specific responsibility for changes and status of all staff on site Supervise the activities of all on-site personnel including the office staff, maintenance, food court, loss prevention and housekeeping departments Canvass for leasing prospects Supervise the activities of all contractors on-site Supervise, in close cooperation with on-site staff and home office personnel, tenant obligations including accounts receivable, insurance, sales reports, etc. Develop and maintain effective working relationships with local community and government organizations Coordinate with Property Leasing Representative the preparation of center's annual leasing game plan with objective of maximizing sales Maintain accurate insurance requirement records as dictated by tenant leases Establishes annual operating and capital budgets, administers funds and incurs additional expenses as necessary Review monthly accounts receivables to ensure timely remittance of delinquent charges Maintain final authority for monthly sales and receivables reports, as well as weekly payable approvals and payroll Responsible for all functions as determined by SR. Regional Manager, VP, Retail Management or Exec. VP, Retail Division QUALIFICATIONS: Bachelors Degree in Business Administration, Communications or Finance Five or more years in Shopping Center Management Certified Shopping Center Manager (CSM) preferred Knowledge of retail management, property management, accounting, security and physical plant management Combination of equivalent education and experience necessary to effectively perform the responsibilities of the position Actively involved in ICSC functions Managerial experience in a shopping center or other property Ability to communicate effectively, both orally and in writing, with all levels of management, staff, business representatives and the general public Effective interpersonal skills
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